Produce it
When you can’t deliver training face to face then I can adapt and produce it in different formats. Health Education East of England identified three groups of healthcare professionals who would benefit from virtual training and I produced a suite of sixteen webinars on topics for medical educators & training programme directors, where the focus was on delivering leadership and creative thinking to inspire, engage and debate.
For their trainee doctor’s returning to work after a career break the emphasis was on helping them re-focus their career & build their assertiveness to instil fresh confidence.
The third group were staff and salaried grade doctors (SAS) , we concentrated on courageous conversations, feedforward and lead by using your emotional intelligence.
Embrace it
Outplacement and redundancy support is an area that requires energy and focus. It is an emotional time for everyone involved and in fact supporting the employees who stay is as important as helping those leaving the organisation. Team coaching can be invaluable during this time.
I’m responsive to the needs of the individual and I can create ad hoc interventions as well as extensive programmes of support. This can be comprised of virtual individual, team or group coaching as well as webinars on career transitions, CV’s and application forms, LinkedIn creation and interview skills.
Review it
The British Medical Journal wanted to support International Medical Graduates during COVID to help them to improve their medical CV for the UK market. This is a global project using zoom as a mechanism to review individual CVs and whether the doctors are based in Egypt, Nigeria, Iraq or Bermuda, I am able to meet them virtually, learn their amazing career stories and provide concrete and instant feedback to help them practically make an impact.
Thank you for the support and encouragement. I got the job!
Created a series of medical CVs for Junior Doctors, GPs, Consultants and SAS clinicians.
Regular speaker at the BMJ Live a yearly event concentrating on career and employability.
Dream it
Leicester Partnership NHS Trust, were in the process of creating a leadership behaviour framework. I was brought in to help them to support the development of their Change Champions within the Trust. After facilitating a synthesis day, a leadership behaviour framework was created with the aim of rolling this out to all staff. It involved designing a Train the Trainer workshop, training the Change Champions’ on specific organisational development skills such as change, team dynamics and how to run a focus group. I created a feedback method and approach that is bespoke for LPT’s needs. This will be embedded into all aspects of their work - from meetings, appraisals to ad hoc conversations. The roll-out programme is for 6000 staff and through Microsoft Teams virtual training and the design and creation of e-learning modules this programme will be achieved.
Regular speaker on topics such as, Unconscious Bias, Accountability and High Performing Teams. The staff at LPT are so lovely to work with and I am always so happy to support them.
Build it
The British Medical Association, initially commissioned me to recruit medical careers advisers to support their members. The project evolved significantly and I was able to help them to strategically develop their learning and development offering. They’ve now built packages of support for doctors and medical students and their non-clinical training has expanded to include e-learning, webinars, masterclasses & conferences. I co-curated their Primary Care Network Masterclasses offering for GPs, have chaired conferences, facilitated senior leader sessions and ran away days for them. I’ve spoken at a number of hospitals and events over the years on their behalf on medical careers, leadership & management in healthcare and well being. I’ve created 1-2-1 career coaching services for BMA members, and seen at first hand its impact. It is a delight to have been involved in building such a fantastic support unit.
Grow it
Health Education England, London & South East Initially, part of a recruitment panel to appoint the Head of Careers. In medicine, the training pathway is complex and career support is essential for medical trainees. I’ve been part of their freelance faculty of career coaches since the formation of the service and have supported hundreds of junior doctors with their career planning. This area has grown & now encompasses a large professional support unit. Growing and supporting doctor’s as they navigate through their careers requires a specialist knowledge and technical skills.
I’ll have spent 1000’s of coaching hours working with trainees and I continue to be actively involved.
I deliver webinar training for Junior Doctors on career planning and interview coaching.
Shape it
The European University Institute, in Florence, works exclusively with PhD students from around the world and focuses on Economics, Law, History & Civilization and Political & Social Science. At the Institute there isn’t a dedicated careers coach and I delivered academic 1-2-1 career coaching and a masterclass on career planning. I had the luxury of going out to Florence to deliver this which as you can imagine does not feel like work! Shaping the workshop to suit the needs of a global audience required flexibility and creativity which I thoroughly enjoyed.
Manage it
Kings College London’s - Centre for Research Staff Development, has researchers from all over the world. I have co-created a blended programme on Building a Productive Relationship with your Manager. The format is a series of webinars over a month with virtual peer-to-peer coaching and supported workbook materials. These have been a tremendous success with three sell-out programmes.
For the last few years I have delivered virtual zoom training and face to face teaching on negotiation skills and I have been a coach on their Resilient Leadership programme. Their researchers are full of energy, kindness and are such a supportive group to work with.
Work it
London School of Economics has two programmes: TRIUM (LSE, NYE Stern & HEC Paris) & an Executive-MBA where I deliver Executive Leadership & Career Coaching. The people that I have supported have worked in a variety of sectors spanning, FinTech, BioPharma, Oil & Gas, IT, Law, Automotive, Aeronautics and the Creative Industries. During their programme, they have the opportunity to have career support at a distance using a combination of virtual and face-to-face interventions. I keep in touch with many of the groups and it’s great to see the changes they have made to their career; from sector and geographical changes to complete career transformations!
Share it
We all know how amazing nurses are and the energy that they bring to their work. Two of the lead educators, in a Paediatric Intensive Care Unit, at the Evelina Children’s Hospital, wanted to create more dynamism and collaborative working. The teams are large in numbers and it wasn’t always possible for everyone to see each other and share best practice. The teams were split into six groups and they had regular team away days. I designed and delivered a bespoke series of workshops that were rolled out to all teams. The aim would be to bring them together, share team dynamics and re-instill the motivation and resilience to do their roles - no matter what circumstances unfolded. Over the months ahead, there were significant results in the way that the teams communicated and worked together.
Design it
It all begins with an idea. Prospect Trade Union knew that their members needed career planning and support and they had an opportunity to design a hub of career learning and support. I was commissioned to produce: Transitions in Action - a three-part podcast that looks at how the smallest changes in your life can affect your career plans. You can hear these here on careersmart.
I collaborated with Prospect & the National Physical Laboratory to run a STEM career workshop for 50 women in industry. The value that women bring to the workplace is an area of research that I continue to explore.
Create it
The Academy of Medical Science promotes medical science and its translation into benefits for society. SUSTAIN is a programme, dedicated to female researchers to enable them to fulfill their independent research career potential. A three day residential programme takes place in London and I was involved in the career development aspect.
The group of 24 researchers apply to SUSTAIN from throughout the UK and are all at different stages in their research careers. Balance, assertiveness and career confidence were the main elements that we concentrated on.
Enhance it
Wellbeing and looking after self is an area of tremendous importance in the workplace. The Royal Free NHS Trust, recognised the value of this and wanted to enhance their offering by running a series of workshops in situ for staff to attend. It meant that the staff could easily attend and had the opportunity to dip in and out of the event. I wanted to provide an uplifting and energetic session for the 100 attendees. The workshop concentrated on finding your niche in healthcare.
Lead it
Torbay NHS Trust, commissioned me to create a leadership session that would inspire and influence the department’s O&G trainees to feel empowered to speak with impact and build the confidence needed to lead.
Support it
The Wellcome Sanger Institute has focussed on the learning, development and talent management of their staff. I regularly run virtual and face to face workshops on career planning for their staff, deliver 1-2-1 career coaching and have specifically been involved in supporting staff from the Animal Facility with redundancy and outplacement services.
Speaker engagements concentre on, ‘Career Happiness’, ‘Inspiring Leadership’ and ‘Taking Control of your Career’. The Francis Crick Institute & Sanger collaborated together enabling me to speak at their inaugural launch of the Technicians Commitment
Coach it
Staff at Imperial College London received career coaching support to support them with their career transitions.
Each year the North West London clinical researchers run a symposium, this year my contribution is ‘Clinical Researcher & Imposter Syndrome - Strategies to Re-think and Re-energise.’
Bring it
Frimley NHS Trust, Paediatric Department wanted to bring together their nurses to re-define the way that the teams work together and support each other. I ran multiple team coaching days which provided the department with a clear team purpose and direction.
Employer Testimonials
Susie is energetic, motivational and extremely knowledgeable and that is why our staff and senior leaders really enjoy it when she comes to support us. She has delivered key note speeches for our senior leadership community, she has facilitated full sessions for us, bringing 150 people together in one room, listening, noticing and adapting to their needs. Susie has also recently helped us to develop our Leadership Behaviour Framework which is for all our staff and we will be launching this shortly. Susie knows her subjects inside out and can easily adapt her style to meet the needs of varied audiences, she can relate to everybody and she also remembers all of their names. I would highly recommend that you bring Susie into your organisation to help and support, energise and motivate and make the improvements we all need in current times.
— Fiona MacNamee, Head of Organisational Development, Leicester Partnership NHS Trust
You were phenomenal! Thank you so much
- Sarah Needleman, Oncology Consultant, Royal Free NHS Trust
Thank you facilitating a very engaging session for us. The verbal feedback from participants was really positive and I am sure the formal feedback will reflect that too. It was an intense but also fun week for us!
- Felipe Fouto, Programme Officer, Academy of Medical Sciences
Susie provided high quality learning and development support via traditional, virtual and blended learning events, where feedback from BMA learners was consistently positive. Susie has great problem solving abilities and brings a can do attitude, ensuring that deadlines are met without compromise to quality. Her network is extensive and she is able to draw on an extensive body of expertise. She brings energy and high motivation - great qualities to introduce to a team and to learners.
— Vikki Smith, Specialist Education Adviser, British Medical Association
Thank YOU for your great work with our researchers!
- Judith Przyrowski, Academic Service, European University Institute
Magnificent as always! Thank you so much for working with our team, the difference that you make to their morale and motivation is exceptional.
- Laura Foxler, Paediatric Clinical Medical Educator, Evelina Hospital
Many thanks for your input - great energy!
- Digby Ingle, Royal Marsden & Institute Cancer Research
I am extremely grateful for all your help - my chances of getting a place (never mind London) would have been far less without you, and also I don't think I would have felt anywhere near as comfortable with my decision! Thank you so much.
— Jenny, Public Health Trainee
Susie worked with me on both strategic and tactical career goals, using a mix of personal and professional drivers. I found this approach holistic and very helpful. As a result I was able to plan and execute an international relocation and a career transition.
- Ben Abbate, now in Fintech after switching countries and sectors (LSE)
Susie is a very positive, enthusiastic, encouraging and professional person who wants to help the individual have the best possible chance to achieve their goals. She asks thought-provoking questions & I came away from my session very positive and energised and able to move forward with my job search.
- Theresa Feltman, career switch from Science to Academia
I thought your material and delivery were excellent and so appropriate for this group and the things they find challenging. Thank you for the the time and effort you put into understanding the situation and needs and producing the right material.